FAQ
Safety Reminder
First, always remember that matches are flammable and should be used with caution. Strike away from your body and other flammable materials, including other unlit matches. And always keep away from children and pets.
Is Everything Handmade?
Absolutely. Our tagline works because it's true. We make every piece we sell. What that means is every piece is just a little different. The photos are an indication of what your item will look like, not an exact replica. But that's the fun of buying handmade.
When Will My Item Arrive?
There is a very good chance that your item will be made to order. So please give us 1-2 weeks to handcraft your item before we ship it off. Remember, everything is made by hand on our back porch.
My Item Arrived Broken, Now What?
Oh no, that sucks. Please just let us know within seven days of delivery by emailing info@tennprairie.com and including a picture. We'll get a new piece in production and send it your way as soon as we can.
I Have A Store, Do You Wholesale?
Yes, yes we do. Email us at info@tennprairie.com so we can talk about collaboration details.